Paperwork and more paperwork
But I DO NOT LIKE to participate in retorical Bullshit called "Reports" or "Feedback Forms"
Each week...I fill out a form. AND I purposfully put down thinks I KNOW they want to know and hear. I once put a negative - but very valid - of information on said "feedback form" and was met with distain and incredulousness from the uppers.
What the hell. I'm just doing good customer service and believe me...I think your ass should be properly covered at all times.